Billing Support
Last updated: May 2026
Billing or refund help
For subscription, add-on, billing, or refund help, contact Jung Room support. We review requests from the account and payment records available to us.
Contact
Email hello@jungroom.com from the address used for purchase. Include what happened and any order details you can safely share.
Account and memory data
Billing support affects paid access only. Memory and account data are handled separately through the privacy, export, and deletion controls.